Punchh
Simplifying Loyalty Program Integration for Shopify Merchants
Business Challenge
Shopify merchants were seeking an efficient way to incorporate loyalty programs without disrupting the customer journey. Existing systems lacked real-time point allocation, smooth reward redemption, and cross-platform integration, leading to gaps in customer engagement and retention.
Retail
Rootquotient developed a native Punchh integration for Shopify, enabling customers to earn and redeem loyalty points directly at checkout. The platform incorporates real-time point tracking, automated reward redemption, and Single Sign-On (SSO) to simplify the login process. Merchants also benefit from an easy-to-use admin dashboard within Shopify to manage loyalty settings and track customer engagement.
How We Solved?
Rootquotient built a Shopify-native Punchh integration, enabling real-time point tracking and automated redemption at checkout. We implemented Single Sign-On (SSO) for easy login and developed an intuitive admin dashboard for merchants to manage loyalty settings. This solution streamlined customer engagement and simplified loyalty program management for merchants.
Customer Interactions
Payment Options
Retention Rates
Transactions
Earn & Redeem Loyalty Points
Seamless SSO Authentication
Merchant Admin Dashboard
Targeted Offers & Challenges
Engage customers with personalized loyalty offers, reward challenges, and exclusive deals.
API Stability with Middleware
Built for long-term reliability, ensuring smooth integration and future-proofed system updates.
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The next phase for Punchh will focus on introducing personalized loyalty recommendations, integrating abandoned cart triggers, and expanding merchant tools for deeper insights and engagement. These updates will help optimize customer retention and expand loyalty opportunities.
Tiger Testing
